Frequently Asked Questions

• Express Delivery within Harare and Bulawayo: If you place your order before 12:00 p.m. CAT, you will receive it the same day.
• Express Delivery outside Harare and Bulawayo: If you place your order before 12:00 p.m. CAT, it will be shipped to you within 24hours.
• Standard Delivery Harare and Bulawayo: Following placement of your order, it will be shipped to you within 24hours.
• Standard Delivery outside Harare and Bulawayo: Following placement of your order before 12:00 p.m. CAT, it will be shipped to you within 48hours.

To begin ordering, you may visit the Gateway Stream website on your desktop or mobile browser. If you are using an Android phone, you may download and install the Gateway Stream Shopping app here to place an order.

If you are using an iPhone, you may download the Gateway Stream shopping app here to place an order.

For bulk orders you can safely get in touch with our team – so they assist you get over it with online shopping limits. 

Cash on Delivery is one of the payment methods for making purchases on Gateway Store. When you select Cash on Delivery as your payment method, you don’t have to make any advance payment. You pay for your order only when you receive it. 

If you have ordered a wrong item, you can cancel the order within your order history or rather engage our team to assist.