Our dedicated team is at your service, catering to all your online shopping needs. Whether you're an individual customer or represent a school, institution, or company, we are the ideal service provider for your bulk orders and special events. With our seamless online ordering system, we ensure a convenient experience for all customers. However, in the rare case that you encounter any difficulties processing your order online, our proficient team is always on standby, ready to provide personalized assistance and ensure a smooth transaction, particularly for bulk orders. We prioritize your satisfaction and aim to exceed your expectations in every interaction.
How long does it take to get an ordered item delivered?
- Express Delivery within Harare and Bulawayo: If you place your order before 12:00 p.m. CAT, you will receive it the same day.
- Express Delivery outside Harare and Bulawayo: If you place your order before 12:00 p.m. CAT, it will be shipped to you within 24hours.
- Standard Delivery Harare and Bulawayo: Following placement of your order, it will be shipped to you within 24hours.
- Standard Delivery outside Harare and Bulawayo: Following placement of your order before 12:00 p.m. CAT, it will be shipped to you within 48hours.
How do I place an order on Gateway Stream?
To begin ordering, you may visit the Gateway Stream website on your desktop or mobile browser.
How does Cash on Delivery work?
Cash on Delivery is one of the payment methods for making purchases on Gateway Store. When you select Cash on Delivery as your payment method, you don’t have to make any advance payment. You pay for your order only when you receive it.
I ordered a wrong item. How can I stop the order?
If you have ordered a wrong item, you can cancel the order within your order history or rather engage our team to assist.